FAQs

Frequently Asked Questions

Store Hours

Monday through Saturday, 10:00AM to 6:30PM. Hours may change around the holiday season.

Buying from Dr. Gold Jewelry and Diamonds

All pieces purchased from Dr. Gold Jewelry and Diamonds come with a free appraisal for insurance purposes, a lifetime warranty (excluding watches), free service and cleaning, and free, same-day sizing for rings (conditions may apply).

Engagement Ring Warranty

Engagement ring purchases have a lifetime warranty. We will replace, free of charge, any SIDE stone if it chips, breaks, or is lost from its original setting during normal wear. This warranty does NOT grant the same for center stones. Center stones are NOT covered under warranty. In order for your Diamond and/or Gemstone ring to remain in effect of warranty, you must have your ring inspected every 6 months by an authorized representative of Dr. Gold Jewelry and Diamonds. If not serviced within the 6 months period, all warranty of the engagement ring will be void.

Selling to Dr. Gold Jewelry and Diamonds

Dr. Gold Jewelry and Diamonds does buy gold, silver, platinum, diamonds, colored gemstones, and designer jewelry and accessories (e.g., Tiffany & Co.). We also purchase rare coins. To receive a quote, please bring your items in person to Dr. Gold Jewelry and Diamonds (quotes are not provided by telephone).

Service and Cleaning

We will clean jewelry purchased from Dr. Gold Jewelry and Diamonds (ultrasonic and steam) and check the settings free of charge. We recommend this be done every 6 months. Not responsible for the loss of stones due to worn prongs and settings when cleaning.